Yes we take all major credit cards and debit card as well as cash in both our stores

Here is the rewritten returns policy for www.bn21designs.co.uk in British English, complying with the Consumer Protection Act 1987, and stating that returns are accepted for exchange or credit notes but not for refunds in-store:

Returns Policy

At BN21 Designs, we are committed to providing our customers with high-quality menswear and exceptional customer service. We understand that sometimes you may need to return an item, and we have established the following returns policy to ensure a hassle-free and transparent process.

1. Eligibility:
   • Items must be returned within 30 days of the purchase date.
   • The item must be in its original condition, unworn, unwashed, and with all original tags and packaging intact.
   • We cannot accept returns on final sale items, including items marked as clearance or discounted.
2. Return Process:
   • To initiate a return, please contact our customer service team by phone or email within 7 days of receiving your order.
   • Our customer service team will guide you through the returns process, provide you with a Return Authorization Number (RAN), and address any questions or concerns you may have.
   • Please ensure that the RAN is clearly written on the return package.
3. Return Shipping:
   • The customer is responsible for the shipping costs associated with returning the item unless the return is due to a mistake on our part (e.g., an incorrect item received or a defect in the product).
   • We recommend using a trackable shipping method to ensure the safe and timely delivery of the returned item.
   • We are not responsible for any lost or damaged packages during the return shipping process.
4. Exchange or Credit Note:
   • Once we receive the returned item and verify its condition, we will process the exchange or issue a credit note.
   • For exchanges, we will promptly ship the replacement item to you, subject to availability.
   • For credit notes, we will issue a store credit in the form of a gift card, which can be used towards future purchases on our website.
   • Please note that we do not accept returns for refunds in-store.
5. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue and provide an exchange or credit note as necessary.

This returns policy applies only to purchases made directly from BN21 Designs. If you have purchased our products through a third-party retailer, please refer to their specific returns policy.

We appreciate your understanding and cooperation with our returns policy. If you have any further questions or require assistance, please do not hesitate to contact our customer service team. We are here to help and ensure your satisfaction with every purchase.